Effective Date: 9/18/25
Opti-Bike LLC (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://shop.optibike.com, or make use of our services, including Purchasing a Product. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the website.
1. Information We Collect
We collect information that you provide directly to us, such as when you make a purchase, sign up for our newsletter, or contact us via SMS or Phone. We also collect certain information automatically through services like Cloudflare.
- When you purchase something: Name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase.
- Automated Data: IP address, browser type, operating system, referring URLs, device information, and browsing behavior, collected through cookies and similar technologies (via Rybbit, Cloudflare, etc.).
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders.
- Improve our website functionality and performance.
- Communicate with you regarding your orders, inquiries, or promotions.
- Maintain and improve the security of our website.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: We share information with trusted service providers who help us operate our business (e.g., Rybbit for Analytics, Cloudflare for Security, Zoho for Emails, Order processing, and Shipping, and 8×8 for phone and SMS communication).
- Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Opti-Bike LLC or others.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and analyze how you use it. These are used for adding items to your cart and keeping you logged in to your account if you have one.
You can control cookies through your browser settings, but disabling them may limit some functionalities of our website.
5. Email and SMS Communications
- We may also use SMS to communicate with you for sales or support if you prefer. You may opt out at any time:
- To stop receiving SMS from us, reply with “STOP” to any message.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the security of your data.
7. Your Data Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to certain data processing practices.
To exercise these rights, please contact us here.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Opti-Bike LLC
Email: Click Here
Phone: (303) 443-0932
Address: 41404 Stewart Mesa Rd, Paonia, CO 81428 USA